Part-Time Customer Service & Shipping Specialist

PostNet - TX251

Houston (TX)

On-site

USD 19,000 - 23,000

Part time

14 days+
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Benefits offered by this job

Free uniforms
401(k)
401(k) matching
Competitive salary
Employee discounts

Job summary

PostNet Vintage Park in Houston, TX is seeking a friendly Part-Time Customer Service Associate. You will greet customers, assist with shipments, and support mailbox services at the Vintage Park location.

Typical shifts are 12:00 PM to 6:00 PM on weekdays with some Saturday hours; training is provided. Prior retail or shipping experience is helpful but not required, and candidate should enjoy helping people.

Qualifications

  • High school diploma or equivalent required.
  • Previous retail/shipping/customer service experience helpful but not required.
  • Willingness to learn shipping, mailbox, and basic printing services.

Responsibilities

  • Greet customers and provide friendly, professional service.
  • Process shipments using UPS, FedEx, USPS, and DHL.
  • Help customers select shipping options based on cost, speed, and service needs.
  • Package items for safe shipment and receive/sort incoming mail and packages.
  • Maintain accurate private mailbox and package records and assist pickups.
  • Process customer transactions and payments; answer phones and respond to questions.
  • Assist with copying, scanning, printing, and document services.
  • Learn PostNet products and services and recommend appropriate solutions.
  • Maintain a clean, organized, and professional work environment.

Skills

Customer service
Communication
Detail orientation
Punctuality
Computer literacy
Organization
Teamwork
Willingness to learn
Independent work
Stamina/standing

Education

High school diploma or equivalent

Tools

UPS/FedEx/USPS/DHL systems

Job description

PostNet Vintage Park in Houston, TX is seeking a friendly Part-Time Customer Service Associate. You will greet customers, assist with shipments, and support mailbox services at the Vintage Park location.

Typical shifts are 12:00 PM to 6:00 PM on weekdays with some Saturday hours; training is provided. Prior retail or shipping experience is helpful but not required, and candidate should enjoy helping people.

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