Part-Time Plumbing Dispatcher & CSR – Flexible Schedule

Mr. Rooter of Macomb; Macomb Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

On the job training

Supportive team enviroment

Flexible schedule

Free food & snacks

Job summary

Mr. Rooter of Macomb is seeking a part-time Dispatcher/Customer Service Representative for a busy Plumbing company in Macomb Township, MI. The role focuses on coordinating schedules, answering calls, and assisting daily office operations.

This is an exceptional opportunity to join a stable company with a solid record of growth and top performance. Saturday shift is mandatory; training provided; 15-20 hours per week. Office experience is an asset but not required.

Qualifications

• Dispatching duties and coordinating schedules.
• Strong written and verbal communication required.
• Ability to enter data accurately and maintain records.
• Customer service mindset with a positive attitude.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Enter call details into Service Titan.
• Prioritize and coordinate scheduling of services.
• Dispatch technicians to jobs and locations.
• Close out jobs with technician-provided information.
• Communicate delays to customers and technicians.
• Assist with general office tasks.

Skills

Dispatching

Customer service

Data entry

Communication

Team player

Tools

Service Titan

Job description

Mr. Rooter of Macomb is seeking a part-time Dispatcher/Customer Service Representative for a busy Plumbing company in Macomb Township, MI. The role focuses on coordinating schedules, answering calls, and assisting daily office operations.

This is an exceptional opportunity to join a stable company with a solid record of growth and top performance. Saturday shift is mandatory; training provided; 15-20 hours per week. Office experience is an asset but not required.