Part-Time Plasma Donor Screener & Customer Service

BioLife Plasma Services; Dubuque (IA); On-site; USD 19,000 - 25,000; Part time

Job summary

BioLife Plasma Services is seeking a part-time team member to assist in donor screening and phlebotomy support within our plasma center in Dubuque, IA. You will assist donors, record vital signs, and help maintain donor records while working a flexible schedule including weekends and holidays.

The role emphasizes customer service, safety, and accurate documentation as you support plasma center operations and daily tasks.

Qualifications

• High school diploma or equivalent.
• Experience in a customer or patient facing role is helpful.
• Willing to work evenings, weekends and holidays.
• Able to lift up to 50 lbs occasionally and stand for the shift.

Responsibilities

• Answer phones and greet donors while ensuring donor and team safety.
• Screen new and repeat donors and record donor vital signs and finger stick results.
• Use the Donor Information System, prepare donor charts, maintain records and coordinate donor compensation.
• Identify opportunities for operational improvements and initiate changes to center processes per procedures.
• Maintain a flexible schedule with shifts including Saturdays, Sundays, and holidays.

Skills

Customer facing

Reliable

Communication

Flexibility

Education

High school diploma or equivalent

Job description

BioLife Plasma Services is seeking a part-time team member to assist in donor screening and phlebotomy support within our plasma center in Dubuque, IA. You will assist donors, record vital signs, and help maintain donor records while working a flexible schedule including weekends and holidays.

The role emphasizes customer service, safety, and accurate documentation as you support plasma center operations and daily tasks.