Part-Time Peer Mentor - State

Lone Star College; Town of Texas (WI); On-site; USD 18,434 - 26,254; Part time

Job summary

An educational institution in Wisconsin is seeking a part-time mentor to advise students about higher education, financial aid, and resource utilization. The role involves data entry, event preparation, and maintaining records. Candidates must possess excellent organizational and interpersonal skills, along with a high school diploma or GED. Successful applicants will be currently enrolled students of the institution, helping foster a supportive environment while developing crucial skills such as analytical problem solving and effective communication.

Responsibilities

• Mentor and advise students about higher education.
• Provide general information related to the department.
• Maintain and process records.
• Interpret regulations and policies.

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral)

Working knowledge of general office procedures and practices

Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

Education

High School diploma or GED

Currently enrolled Lone Star student pursuing a course of study

Job description

Purpose and Scope

This position will mentor and advise students about higher education, including the financial aid, completing FAFSA application, and Apply Texas application. Mentor will also provide financial aid options and assist students with finding and utilizing appropriate resources. Required to provide high level information. May interact one-on-one with students. May interact with a high volume of customers. Will work with and assist diverse groups.

Essential Job Functions

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, data entry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Set up Financial Aid equipment (such as go-center computers)
9. Event preparation and support
10. Collect and record data
11. Maintain knowledge of multiple programs
12. Provide limited technology support to end users
13. Interpret regulations and policies
14. Maintain and/or process records

Knowledge, Skills and Abilities

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

Salary

$16.22

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY. We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.