Part-Time Peak-Time Teller - Member Services

UW Credit Union; Middleton Junction (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Caregiver leave

New child leave

Volunteer time

Holidays

401k match

Annual bonus

EAP

Job summary

UW Credit Union’s Junction Road branch is hiring a Peak-Time Teller to join our team on a part-time basis. You will greet members, process transactions accurately, and help members with their financial needs.

If you enjoy problem solving, volunteering, and working with people from diverse backgrounds, this role offers flexible hours and opportunities for growth within Wisconsin's premier financial institution.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Junction Road location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Skills

Customer service

Interpersonal skills

Team player

Problem solving

Autonomous work

Education

High School diploma or equivalent

Job description

UW Credit Union’s Junction Road branch is hiring a Peak-Time Teller to join our team on a part-time basis. You will greet members, process transactions accurately, and help members with their financial needs.

If you enjoy problem solving, volunteering, and working with people from diverse backgrounds, this role offers flexible hours and opportunities for growth within Wisconsin's premier financial institution.