Part-Time Teller — Elevate Member Experience

UW Credit Union; Town of Sun Prairie (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Caregiver Leave

New Child Leave

Volunteer time

Paid holidays

Employee development

401k with company match

Annual bonus

Employee Assistance Program

Job summary

UW Credit Union’s Sun Prairie branch is hiring a Peak-Time Teller to join the team. You’ll perform a variety of transactions accurately and enthusiastically to meet members’ needs while representing the branch with a friendly, professional demeanor.

This part-time role focuses on problem solving, learning on the job, and building relationships with members. You’ll collaborate with teammates, follow cash management policies, and look for ways to exceed member expectations daily.

Qualifications

• 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Sun Prairie location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union’s Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Skills

Customer service

Interpersonal skills

Team player

Autonomous work style

Education

High School Diploma or equivalent

Job description

UW Credit Union’s Sun Prairie branch is hiring a Peak-Time Teller to join the team. You’ll perform a variety of transactions accurately and enthusiastically to meet members’ needs while representing the branch with a friendly, professional demeanor.

This part-time role focuses on problem solving, learning on the job, and building relationships with members. You’ll collaborate with teammates, follow cash management policies, and look for ways to exceed member expectations daily.