Part-Time Teller - Member-Focused Banking & Perks

UW Credit Union; Madison (WI); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Paid time off (pro-rated)

Caregiver Leave (pro-rated)

New Child Leave (pro-rated)

Volunteer time

Paid holidays

401(k) with company match

Job summary

UW Credit Union in Madison is hiring a Peak-Time Teller at the Junction Road branch. The role involves front-facing member service, processing a variety of transactions, and contributing to member experience with enthusiasm and accuracy.

The position is part-time (0.44 FTE) with a schedule that includes weekdays and Saturdays as described, offering benefits and opportunities to develop product knowledge and relationships with members. A strong customer-service focus and teamwork are essential.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Junction Road branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union's Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Skills

Customer service

Education

High School Diploma or equivalent

Job description

UW Credit Union in Madison is hiring a Peak-Time Teller at the Junction Road branch. The role involves front-facing member service, processing a variety of transactions, and contributing to member experience with enthusiasm and accuracy.

The position is part-time (0.44 FTE) with a schedule that includes weekdays and Saturdays as described, offering benefits and opportunities to develop product knowledge and relationships with members. A strong customer-service focus and teamwork are essential.