Part Time Patient Support Technician - Dental Clinic

City of Sioux Falls; Sioux Falls (SD); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Sioux Falls Health Department is seeking a part-time Patient Support Technician to help patients access dental care in a community health setting. You will greet and register patients, schedule and confirm appointments, and answer general questions to keep the clinic running smoothly.

You will work closely with the clinical team, maintain accurate patient records in the EMR, and assist with routine administrative tasks.

Qualifications

• Experience with customer service duties at the front desk in a health clinic environment.
• Familiarity with an EMR system.

Responsibilities

• Schedule, confirm, and register patients for dental appointments.
• Answer general questions and assist patients navigating clinic services.
• Maintain accurate patient dental records.
• Support coordination of care across clinic locations.
• Assist with routine administrative processes and EMR documentation.
• Help reduce barriers to care for the community.

Skills

Front desk customer service

EMR familiarity

Tools

EMR system

Job description

The City of Sioux Falls Health Department is seeking a part- time Patient Support Technician to assist access to dental care in a community health setting. This role plays an important part in creating a welcoming, supportive environment for patients and ensuring clinic operations run smoothly. Responsibilities include scheduling, confirming, and registering patients for dental appointments both in person and by phone; answering general questions and assisting patients as they navigate clinic services. The Patient Support Technician works closely with the clinical team, maintains accurate patient dental records, and supports coordination of care across clinic locations. This position also assists with routine administrative processes, documentation within the electronic medical record system, and day-to-day needs to help reduce barriers to care for the community.

Qualifications and Skills:

Qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system.

Our Culture

Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys.

This job listing is open until filled. EOE

If an ADA accommodation is needed, please contact Human Resources at 605-367-8740 or [e-mail].