Part-Time Patient Access & Support Technician

City of Sioux Falls; Sioux Falls (SD); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Sioux Falls Health Department is seeking a part-time Patient Support Technician to help patients access dental care in a community health setting. You will greet and register patients, schedule and confirm appointments, and answer general questions to keep the clinic running smoothly.

You will work closely with the clinical team, maintain accurate patient records in the EMR, and assist with routine administrative tasks.

Qualifications

• Experience with customer service duties at the front desk in a health clinic environment.
• Familiarity with an EMR system.

Responsibilities

• Schedule, confirm, and register patients for dental appointments.
• Answer general questions and assist patients navigating clinic services.
• Maintain accurate patient dental records.
• Support coordination of care across clinic locations.
• Assist with routine administrative processes and EMR documentation.
• Help reduce barriers to care for the community.

Skills

Front desk customer service

EMR familiarity

Tools

EMR system

Job description

The City of Sioux Falls Health Department is seeking a part-time Patient Support Technician to help patients access dental care in a community health setting. You will greet and register patients, schedule and confirm appointments, and answer general questions to keep the clinic running smoothly.

You will work closely with the clinical team, maintain accurate patient records in the EMR, and assist with routine administrative tasks.