Part Time Patient Support Technician - Health Clinic

City of Sioux Falls; Sioux Falls (SD); On-site; USD 21,000 - 29,000; Part time

Job summary

The City of Sioux Falls Health Department is seeking a part-time Patient Support Technician to support Falls Community Health. This role involves scheduling, confirming, and registering patients for clinic appointments in person and by phone, with responsibilities including billing questions and coordinating access to care.

Ideal candidates will have experience at the front desk of a health clinic and be familiar with an EMR system.

Qualifications

• Experience with customer service duties at the front desk in a health clinic environment.
• Familiarity with an EMR system.

Responsibilities

• Schedule, confirm, and register patients for clinic appointments.
• Verify financial eligibility and third‑party coverage.
• Collect payments and answer questions regarding billing.
• Scan and maintain patient medical records.
• Arrange patient transportation and coordinate access to care and disease prevention.

Skills

Customer service at front desk

EMR familiarity

Job description

The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs.

The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention.

Qualifications and Skills:

Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system.

Our Culture

Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees’ top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys.

This job listing is open until filled. EOE

If an ADA accommodation is needed, please contact Human Resources at 605-367-8740 or [e-mail].