Part-Time Patient Services Specialist: Oncology Billing

US Oncology Inc.; Nashville (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Paid Time Off (PTO)

Disability Coverage

401k plan with company contribution

Wellness program

Employee Assistance Program and Disocn

Discount Program to retailers

Free Parking

Career Growth and Development

Supportive Team and Resources

Job summary

SCRI Oncology Partners in Nashville, TN seeks a part-time Patient Services Representative to support clinical operations and patient care. Responsibilities include insurance verification, pre-authorizations, billing, and customer support for patients and families.

The role requires a high school diploma and 3–5 years of medical office experience, with a broad range of responsibilities in claims processing and patient financial counseling.

Qualifications

• High School Diploma or equivalent required.
• Minimum three to five years of medical business office experience.

Responsibilities

• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner.
• Collects and reviews all patient insurance information and completes insurance forms.
• Collects co-pays, deductibles and other out of pocket amounts at the time of visit.
• Confirms patient insurance verification and eligibility. Obtains pre-authorization of services and/or referrals.
• Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
• Posts line items and adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares audit trail.
• Submits files and processes all claims for payment. Researches and resolves claim delay issues.
• Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary.
• Follows-up on assigned accounts. Uses collection techniques to keep accounts current including monitoring for delinquent payments.
• Sets-up financial arrangements with patients as necessary.
• As necessary, assists patients with researching and obtaining community resources including housing, transportation, drugs and pharmaceutical supplies, and financial resources.

Education

High School Diploma or equivalent

Job description

SCRI Oncology Partners in Nashville, TN seeks a part-time Patient Services Representative to support clinical operations and patient care. Responsibilities include insurance verification, pre-authorizations, billing, and customer support for patients and families.

The role requires a high school diploma and 3–5 years of medical office experience, with a broad range of responsibilities in claims processing and patient financial counseling.