Part-Time Patient Services & Scheduler – Rehab Team

Baystate Health; Agawam (MA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Excellent compensation

Generous PTO

Continuing education support

403b retirement match

Wellbeing programs

Farm Share membership

Home buyers programs

Job summary

Baystate Health in Agawam, MA is seeking a Part Time Patient Service Representative to join the Rehab team. The role supports patient registration, scheduling, and billing in a busy outpatient setting with alternating morning and evening shifts.

Responsibilities include greeting patients, verifying insurances, processing check-in/check-out, and handling copays. Prior medical office experience is preferred, with strong interpersonal and computer skills essential for success.

Qualifications

• High School diploma or GED.
• Excellent interpersonal skills and ability to work in a fast-paced environment.
• Experience in a medical office preferred.

Responsibilities

• Greet patients, check in and check out, and collect copays.
• Verify insurances and handle scheduling and billing tasks.
• Answer calls and fax medical documents.

Skills

Interpersonal skills

Medical terminology

Computer literacy

Education

GED or HiSET

Tools

Microsoft Office

Scheduling systems

Medical records (electronic and paper)

Job description

Baystate Health in Agawam, MA is seeking a Part Time Patient Service Representative to join the Rehab team. The role supports patient registration, scheduling, and billing in a busy outpatient setting with alternating morning and evening shifts.

Responsibilities include greeting patients, verifying insurances, processing check-in/check-out, and handling copays. Prior medical office experience is preferred, with strong interpersonal and computer skills essential for success.