Patient Service Representative

Baystate Health; Agawam (MA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Excellent compensation

Generous PTO

Continuing education support

403b retirement match

Wellbeing programs

Farm Share membership

Home buyers programs

Job summary

Baystate Health in Agawam, MA is seeking a Part Time Patient Service Representative to join the Rehab team. The role supports patient registration, scheduling, and billing in a busy outpatient setting with alternating morning and evening shifts.

Responsibilities include greeting patients, verifying insurances, processing check-in/check-out, and handling copays. Prior medical office experience is preferred, with strong interpersonal and computer skills essential for success.

Qualifications

• High School diploma or GED.
• Excellent interpersonal skills and ability to work in a fast-paced environment.
• Experience in a medical office preferred.

Responsibilities

• Greet patients, check in and check out, and collect copays.
• Verify insurances and handle scheduling and billing tasks.
• Answer calls and fax medical documents.

Skills

Interpersonal skills

Medical terminology

Computer literacy

Education

GED or HiSET

Tools

Microsoft Office

Scheduling systems

Medical records (electronic and paper)

Job description

Patient Service Representative### Patient Service RepresentativeApply: Agawam, Massachusetts: Part time: Posted Today: R44292Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a **Patient Service Representative to join our Rehab team in Agawam.** **SCHEDULE:*** Part Time - 20 hrs* M-F alternating shifts: 6:45am -10:45am and 3 -7pm* No weekends or Holidays **LOCATION**:* 200 Silver St, Agawam MA **DEPARTMENT DESCRIPTION:*** Multi-Disciplinary Outpatient Rehabilitation practice servicing Western MA for over 15 years.* Gain Experience in the healthcare industry to include patient registration, scheduling, insurance authorization and billing.* Collaborative work environment provides a positive patient and employee experience and is demonstrated through high patient satisfaction and employee engagement scores. **RESPONSIBILITIES:** Baystate Health’s Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents. **QUALIFICATIONS:****Requirements:**High School diploma or GED**Preferred:**Great interpersonal skills and able to work in a fast-paced environment a MUST.Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service.Experience in a medical office setting preferred. **THE ADVANTAGES OF WORKING WITH BAYSTATE!*** Excellent Compensation High-quality, low-cost medical, dental and vision insurance* Generous PTO – up to 25 days in the first year, with scheduled earned increases* Continuing education support and reimbursement* First Time Home Buyers Financial Packages* Farm Share Memberships* 403b retirement company match & annual company contribution increase based on years of service* Free money coach advice from a certified professional* Wellbeing programs that include but are not limited to mental, physical, and financial health* Pet, home, auto and personal insurance* Life insurance* Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!* Wellbeing programs that include but are not limited to mental, physical, and financial health **We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!** **OUR COMPENSATION PHILOSOPHY**We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.**Education:**GED or HiSET (Required)**Certifications:****Compensation**Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.Minimum - Midpoint - Maximum$17.98 - $22.25 - $28.08**Equal Employment Opportunity Employer**Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.