Part-Time Patient Service Specialist: Front Desk & Payments

Comprehensive Breast Care Center Inc. dba Solis; Chevy Chase (MD); Hybrid; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Paid Holidays

Backup Child/Adult Care

Job summary

Comprehensive Breast Care Center Inc. dba Solis is seeking a part-time Patient Service Representative in Chevy Chase, MD. You will greet patients, collect demographic and insurance details in RIS, and manage registrations and payments to ensure smooth center operations.

The role requires strong customer service, basic math, and familiarity with medical terminology. Office software experience, including RIS, is preferred; 30 hours weekly, with 2:00pm–7:30pm shifts.

Qualifications

• High School diploma required.
• Two years healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematics; ability to sit and/or stand for long periods.
• Experience using Microsoft Office Suite; RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents and maintain confidentiality; linked to the patient’s medical record.
• Responsible for collecting patient payments and explaining benefits; verify insurance when necessary.
• Prepare paperwork for future appointments including additional paperwork needed for specific exams or payors as necessary.
• Ensure all diagnostic tests have required orders and follow up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using Daily Reconciliation Report.
• Participate in front office training to stay abreast of front office policy and procedures.

Skills

Customer service experience

Healthcare registration experience

Cash handling

Medical terminology

Reading and writing

Basic math

MS Office

Education

High School diploma

Tools

RIS software

Microsoft Office Suite

Job description

Comprehensive Breast Care Center Inc. dba Solis is seeking a part-time Patient Service Representative in Chevy Chase, MD. You will greet patients, collect demographic and insurance details in RIS, and manage registrations and payments to ensure smooth center operations.

The role requires strong customer service, basic math, and familiarity with medical terminology. Office software experience, including RIS, is preferred; 30 hours weekly, with 2:00pm–7:30pm shifts.