Part-Time Patient Financial Assistance Coordinator

Eyenm; Santa Fe (NM); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Time Off

8 paid holidays

401(k)

Education Assistance

Company-paid Life Insurance

Company-paid AD&D Insurance

Job summary

Eye Associates of New Mexico in Santa Fe is seeking a Part-Time Patient Services & Financial Assistance Coordinator to help patients understand financial responsibilities and access assistance programs. You’ll collaborate with billing, insurance verification, authorization, and clinical teams to create a smooth patient experience.

The ideal candidate has at least 2 years in healthcare financial support or medical billing, is organized, compassionate, and detail-oriented, and can explain costs

Qualifications

• High school diploma or equivalent.
• 2+ years in healthcare financial assistance or medical billing.
• Knowledge of health insurance, including co-pays and verification.
• Strong communication and customer service skills.
• Ability to explain financial information clearly and compassionately.
• Excellent organization and attention to detail.
• HIPAA compliance and confidentiality.
• Ability to obtain CPSS certification within one year of hire.
• Preferred: Associate's or bachelor's degree.
• Experience with patient intake systems such as Phreesia.
• Experience with medication dispensing systems such as PODIS.

Responsibilities

• Help patients enroll in co-pay assistance programs, charitable funds, and other financial aid programs.
• Explain co-pays, co-insurance, deductibles, payment options, and financial responsibilities to patients.
• Follow up on financial assistance applications, approvals, denials, and required documentation.
• Work with pharmaceutical manufacturers, charitable organizations, and third-party financial assistance programs.
• Collect and accurately process patient payments during intake.
• Maintain accurate and confidential records of applications, payments, and patient communications.
• Help patients understand available payment plan options.
• Support patient check-in and front-desk intake.
• Assist with procedure scheduling based on physician treatment plans and time frames.
• Support medication dispensing documentation and medication inventory.
• Collaborate with billing, insurance verification, prior authorization, and clinical teams to help ensure patients are financially cleared for care.

Skills

Medical billing

Patient accounts

Financial assistance

Insurance verification

Patient services

Healthcare administration

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Phreesia

PODIS

Job description

Eye Associates of New Mexico in Santa Fe is seeking a Part-Time Patient Services & Financial Assistance Coordinator to help patients understand financial responsibilities and access assistance programs. You’ll collaborate with billing, insurance verification, authorization, and clinical teams to create a smooth patient experience.

The ideal candidate has at least 2 years in healthcare financial support or medical billing, is organized, compassionate, and detail-oriented, and can explain costs