Part-Time Patient Concierge — Mobile Imaging Unit

Akumin; Salinas (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Cross training

Medical insurance

Dental/vision insurance

HSA contributions

401(k) with match

Paid holidays

PTO and sick time

Job summary

Akumin is hiring a Part-time Patient Coordinator for its mobile unit serving Salinas Valley and Sutter Santa Cruz. The role involves patient greeting, registration, insurance verification, and helping with procedures to ensure a smooth patient experience.

Responsibilities include documentation, records accuracy, scheduling, HIPAA compliance, and coordination across sites. CPR certification and a valid driver's license may be required.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification must be obtained prior to hire.
• As applicable, valid state driver’s license required.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greets and assists patients, customers and visitors in person and over the phone.
• Will perform patient registration in various systems.
• Answers all phone calls in a professional and courteous manner.
• May collect monies for time-of-service patient responsibility.
• May be responsible for verifying insurance coverage and obtain prior authorization.
• May perform preliminary screening of patients prior to procedures.
• May transport patient to/from the exam room.
• May assist in patient transfer on/off the exam table.
• May provide the patient with preliminary and post-procedure instructions.
• Will ensure accuracy of patient records.
• May schedule patient appointments and obtain insurance verification and/or authorization.
• May prepare medical records for physicians, patients and customers.
• Ensures accurate documentation of patient visits in various electronic systems and on written documents.
• May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
• Performs all duties within HIPAA regulations.
• Other duties as assigned.

Skills

Customer service

Multitasking

Spanish bilingual

Education

High School Diploma or equivalent

CPR Certification (before hire)

Tools

Computer basics

Job description

Akumin is hiring a Part-time Patient Coordinator for its mobile unit serving Salinas Valley and Sutter Santa Cruz. The role involves patient greeting, registration, insurance verification, and helping with procedures to ensure a smooth patient experience.

Responsibilities include documentation, records accuracy, scheduling, HIPAA compliance, and coordination across sites. CPR certification and a valid driver's license may be required.