Part-Time Patient Check-In Specialist (1-5pm EST)

Optum; Norfolk (MA); On-site; USD 22,000 - 40,000; Part time

Job summary

Optum is seeking a Part-Time Patient Check-In Representative in Norfolk, MA, to professionally greet patients, perform health screenings, verify demographics and insurance, and ensure accurate registration in the practice management system. The role requires at least a high school diploma and 1+ year of customer service, with basic computer skills and reliable transportation.

Responsibilities include payment collection, referrals processing, and coordinating with clinical teams to support timely

Qualifications

• High School Diploma or GED.
• 1+ years in a business setting with direct patient or customer service.
• Beginner level of computer proficiency.
• Access to reliable transportation.

Responsibilities

• Greet patients and perform health screening at check-in.
• Verify demographics and insurance; update in the system.
• Collect payments and post to patient accounts.
• Coordinate referrals and ensure necessary signed forms.
• Enter referral information into the Epic system as needed.

Skills

Customer service

Computer literacy

Attention to detail

Time management

Teamwork

Education

High School Diploma/GED

Tools

Epic EMR

Practice Management System

Job description

Optum is seeking a Part-Time Patient Check-In Representative in Norfolk, MA, to professionally greet patients, perform health screenings, verify demographics and insurance, and ensure accurate registration in the practice management system. The role requires at least a high school diploma and 1+ year of customer service, with basic computer skills and reliable transportation.

Responsibilities include payment collection, referrals processing, and coordinating with clinical teams to support timely