Part-Time Patient Care Concierge

ENT Baltimore; Baltimore (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical/dental coverage

Life and disability coverage

Vision benefits

401(k) plan with match

Vacation time

Job summary

ENT Baltimore is seeking a part-time Patient Care Coordinator to join our front desk team at Mercy Medical Center in Baltimore. The role encompasses patient registration, scheduling, insurance verification, and coordinating care with providers in a friendly, detail-oriented environment.

This 20-hour-per-week position offers full days on Mondays and Wednesdays with a half-day on Thursdays, primarily at Mercy with occasional travel to Lutherville, Overlea, and Reisterstown.

Qualifications

• High School Diploma or equivalent.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• 3 years of experience in a healthcare setting, including insurance verification.
• Ability to multi-task, attention to detail, and work under pressure.
• Experience with EMR Aprima is a plus.
• Reliable transportation.

Responsibilities

• Registering and scheduling new patients.
• Answering phones through our multi-line phone system.
• Verifying insurance coverage.
• Scanning paperwork into our EMR system.
• Assisting patients with scheduling outside imaging and tests.
• Sanitizing the front desk and waiting room area as needed.
• Collecting copays and other payments.
• Updating patient accounts as needed and scheduling follow up appointments.
• Coordinate communication between providers and patients regarding questions about care, post-surgery needs, etc.
• Other duties as assigned.

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Office Word

Excel

Job description

ENT Baltimore is seeking a part-time Patient Care Coordinator to join our front desk team at Mercy Medical Center in Baltimore. The role encompasses patient registration, scheduling, insurance verification, and coordinating care with providers in a friendly, detail-oriented environment.

This 20-hour-per-week position offers full days on Mondays and Wednesdays with a half-day on Thursdays, primarily at Mercy with occasional travel to Lutherville, Overlea, and Reisterstown.