Part-Time Patient Care Coordinator

ENT Baltimore; Baltimore (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical/dental coverage

Life and disability coverage

Vision benefits

401(k) plan with match

Vacation time

Job summary

ENT Baltimore is seeking a part-time Patient Care Coordinator to join our front desk team at Mercy Medical Center in Baltimore. The role encompasses patient registration, scheduling, insurance verification, and coordinating care with providers in a friendly, detail-oriented environment.

This 20-hour-per-week position offers full days on Mondays and Wednesdays with a half-day on Thursdays, primarily at Mercy with occasional travel to Lutherville, Overlea, and Reisterstown.

Qualifications

• High School Diploma or equivalent.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• 3 years of experience in a healthcare setting, including insurance verification.
• Ability to multi-task, attention to detail, and work under pressure.
• Experience with EMR Aprima is a plus.
• Reliable transportation.

Responsibilities

• Registering and scheduling new patients.
• Answering phones through our multi-line phone system.
• Verifying insurance coverage.
• Scanning paperwork into our EMR system.
• Assisting patients with scheduling outside imaging and tests.
• Sanitizing the front desk and waiting room area as needed.
• Collecting copays and other payments.
• Updating patient accounts as needed and scheduling follow up appointments.
• Coordinate communication between providers and patients regarding questions about care, post-surgery needs, etc.
• Other duties as assigned.

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Office Word

Excel

Job description

PART-TIME PATIENT CARE COORDINATOR

Busy ENT office is seeking a part-time, pleasant, detail oriented, and customer service driven individual to join our front desk. We are a practice consisting of two physicians and an audiologist who see patients in our main office at Mercy Medical Center, Baltimore, Maryland, as well as our Lutherville and Overlea locations. This position is mainly located at our Mercy Medical Center location, with occasional travel to Lutherville, Overlea, and Reisterstown. This is a part-time, 20 hours per week position working full days on Mondays and Wednesdays, and a half day on Thursdays. The salary range is $16-$18hr.

PRIMARY RESPONSIBILITIES

• Registering and scheduling new patients
• Answering phones through our multi-line phone system
• Verifying insurance coverage
• Scanning paperwork into our EMR system
• Assisting patients with scheduling outside imaging and tests
• Sanitizing the front desk and waiting room area as needed
• Collecting copays and other payments
• Updating patient accounts as needed and scheduling follow up appointments
• Coordinate communication between providers and patients regarding questions about care, post-surgery needs, etc.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• High School Diploma or Equivalent
• Proficiency with Microsoft (Outlook, Office Word, and Excel)
• 3 years of experience in a healthcare setting, including insurance verification
• Ability to multi-task, attention to detail, and work under pressure
• Experience with EMR System Aprima is a plus
• Reliable transportation

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

ENTBaltimore is an Equal Opportunity Employer. We offer competitive salaries and benefits for full-time employees, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.