Part-Time Patient Advocate & Experience Champion

AdventHealth; Kansas; On-site; USD 29,000 - 54,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Shawnee Mission, KS seeks a Patient Advocate for part-time, 20 hours per week. You will provide resources to patients and families, help them navigate care, and collaborate with nursing staff to address concerns.

Responsibilities include supporting patient rights, handling grievances, and ensuring effective communication across departments. A customer-service mindset and HIPAA compliance are essential.

Qualifications

• High School Diploma required.
• 1+ year in healthcare or 2+ years in customer service.
• Strong written and spoken English; ability to communicate clearly.

Responsibilities

• Assist patients and families to navigate the healthcare system.
• Support performance improvement initiatives for patient care and satisfaction.
• Initiate visits to assess patient perceptions of hospital services and issues.

Skills

English literacy

Oral communication

Customer service

Organization

Empathy

HIPAA compliance

Stress management

Microsoft Office

EMR basics

Education

High School diploma

Tools

Microsoft Office

EMR/EHR

Job description

AdventHealth in Shawnee Mission, KS seeks a Patient Advocate for part-time, 20 hours per week. You will provide resources to patients and families, help them navigate care, and collaborate with nursing staff to address concerns.

Responsibilities include supporting patient rights, handling grievances, and ensuring effective communication across departments. A customer-service mindset and HIPAA compliance are essential.