Dental Admin Assistant—Patient Records & Scheduling

Southside Community Health Services Inc; Minneapolis (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Accident

HSA

FSA

LTD

Employer paid STD

Life Insurance

Kavira Healthcare Membership

Wellness Benefits

Generous PTO

Job summary

Southside Community Health Services Inc is seeking an Oral Health Administrative Assistant in Minneapolis to coordinate patient records, referrals, and scheduling for oral health and vision services. The role requires HIPAA-compliant handling of information, strong communication with patients, and backup support for other front-line staff.

You will manage patient inquiries, maintain department supplies, and assist with coordination across the care team.

Qualifications

• High school diploma or GED is required.
• Scheduling experience preferred.
• Experience with dental EHR systems, preferably Epic.
• General computer skills and office software proficiency.
• Bilingual English/Spanish or Somali preferred.

Responsibilities

• Coordinate and manage oral health care records and referrals.
• Schedule oral health and vision appointments and handle patient inquiries.
• Collect demographic information and review insurance coverage for scheduling.
• Assist with balance resolution and payment plans when needed.
• Provide backup support to Treatment Plan Coordinators and Patient Care Representatives.

Skills

Communication skills

Customer service

Teamwork

Time management

Attention to detail

Flexibility

Education

High school diploma or GED

Scheduling experience

Epic (Dental EHR) experience

General computer skills

Bilingual English/Spanish or Somali (preferred)

Tools

Dental Electronic Records System

Epic (preferred)

Job description

Southside Community Health Services Inc is seeking an Oral Health Administrative Assistant in Minneapolis to coordinate patient records, referrals, and scheduling for oral health and vision services. The role requires HIPAA-compliant handling of information, strong communication with patients, and backup support for other front-line staff.

You will manage patient inquiries, maintain department supplies, and assist with coordination across the care team.