Part-Time Patient Access Specialist — Second Shift

Kettering Health Network; Wilmington (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Kettering Health is seeking a Part-time Patient Access Specialist in Wilmington on the second shift to register patients, verify insurance, collect consents, and explain financial responsibilities. You will support accurate data entry in the EHR and interact with patients with a focus on service quality.

In this role, you will greet patients, assist with scheduling, and uphold HIPAA and confidentiality standards while collaborating with clinical and administrative staff to ensure smooth patient

Qualifications

• High school diploma or GED required.
• At least 1 year of healthcare administrative or customer service experience.
• Familiarity with HIPAA regulations and privacy rules.

Responsibilities

• Accurately collect and enter patient demographic, insurance, and contact information into the EHR.
• Verify patient identity and insurance eligibility, ensuring data integrity.
• Obtain and document consents, authorizations, and signatures for treatment and billing.
• Explain financial responsibilities, co-pays, deductibles, and payment options; collect payments as applicable.
• Greet patients and visitors, answer questions, and provide directions within the facility.
• Schedule, reschedule, or cancel patient appointments in alignment with provider availability.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.

Skills

Computer data entry

Interpersonal communication

Multitasking

Attention to detail

Insurance understanding

HIPAA compliance

Customer service

Conflict resolution

Education

High school diploma or GED

Associate degree in healthcare administration

Job description

Kettering Health is seeking a Part-time Patient Access Specialist in Wilmington on the second shift to register patients, verify insurance, collect consents, and explain financial responsibilities. You will support accurate data entry in the EHR and interact with patients with a focus on service quality.

In this role, you will greet patients, assist with scheduling, and uphold HIPAA and confidentiality standards while collaborating with clinical and administrative staff to ensure smooth patient