Part-Time Patient Access Specialist - 16 hrs/wk

OSF HealthCare; Bloomington (IL); On-site; USD 26,000 - 30,000; Part time

Job summary

OSF HealthCare in Bloomington, IL is seeking a Patient Access Associate to ensure accurate patient records, explain financial responsibilities, and deliver excellent service to patients in person or by phone. The role supports a 16-hour weekly schedule, two days at 6a-2:30p, alternating weekends and holidays.

Ideal candidates have a high school diploma or GED and at least one year in an office or customer service setting, with proficiency in Microsoft Office and strong communication and

Qualifications

• High school diploma or GED is required.
• At least 1 year of office clerical or customer service experience.
• Proficient in Microsoft Office and website navigation; good communication skills.

Responsibilities

• Ensure each registered patient has a complete and accurate OSF medical record.
• Explain financial responsibilities for services and patient expectations.
• Provide excellent patient service over the phone or in person; resolve issues in a multi-payer environment.

Skills

Microsoft Office

Customer service

Phone support

Education

High school diploma or GED

Tools

CPT4

ICD9/10

HCPCS

Job description

OSF HealthCare in Bloomington, IL is seeking a Patient Access Associate to ensure accurate patient records, explain financial responsibilities, and deliver excellent service to patients in person or by phone. The role supports a 16-hour weekly schedule, two days at 6a-2:30p, alternating weekends and holidays.

Ideal candidates have a high school diploma or GED and at least one year in an office or customer service setting, with proficiency in Microsoft Office and strong communication and