Patient Access Specialist – Onsite Float

OSF HealthCare; Washington (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

OSF HealthCare is seeking a Patient Access Associate for an onsite float position in the Peoria area. The role focuses on ensuring complete and accurate OSF medical records, including patient demographics, insurance coverage, and guarantor information.

You will communicate effectively about services and financial responsibilities while delivering exceptional patient service. Ideal candidates have a high school diploma, at least 1 year in an office/customer service setting, and strong knowledge

Qualifications

• Education: High school diploma or GED.
• Experience: 1 year in an office clerical or customer service setting.
• Skills: Proficient in MS Office; strong written and oral communication; time management and problem solving.

Responsibilities

• Maintain complete and accurate patient records including demographics, insurance, and guarantor data.
• Provide excellent patient service over the phone or in person and explain financial responsibilities.
• Utilize standard Office tools for navigation, data entry, and documentation; support revenue cycle training as needed.

Skills

Customer service

Phone etiquette

Written communication

Problem solving

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

OSF HealthCare is seeking a Patient Access Associate for an onsite float position in the Peoria area. The role focuses on ensuring complete and accurate OSF medical records, including patient demographics, insurance coverage, and guarantor information.

You will communicate effectively about services and financial responsibilities while delivering exceptional patient service. Ideal candidates have a high school diploma, at least 1 year in an office/customer service setting, and strong knowledge