Part-Time Patient Access Representative — Fast-Paced Care Team

SSM Health; Monroe (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

SSM Health Monroe Clinic Hospital is seeking a Part Time Patient Access Representative for the Emergency Department. The schedule is part time with 10- and 12-hour shifts between 6am and 8:30pm, including every other weekend and on-call rotation.

You will manage patient data, verify demographics and insurance, and guide patients through pre-service steps using the EHR system. The role requires strong communication and clerical skills in a fast-paced environment.

Qualifications

• Experience with EHR and patient registration preferred.
• Proficient computer skills and excellent customer service.

Responsibilities

• Gathers information from patient and enters into appropriate database; resolves scheduling issues.
• Schedules patient procedures efficiently, coordinating with clinical resources.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling to patient regarding pre-service requirements and instructions.
• Performs clerical and reception duties related to patient registration.
• Performs other duties as assigned.

Skills

EHR experience

Patient registration

Customer service

Computer skills

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health Monroe Clinic Hospital is seeking a Part Time Patient Access Representative for the Emergency Department. The schedule is part time with 10- and 12-hour shifts between 6am and 8:30pm, including every other weekend and on-call rotation.

You will manage patient data, verify demographics and insurance, and guide patients through pre-service steps using the EHR system. The role requires strong communication and clerical skills in a fast-paced environment.