Emergency Department Patient Access Specialist (PRN)

Shenandoah Medical Center; Shenandoah (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Shenandoah Medical Center is seeking a Patient Access Representative for the Emergency Department on a PRN, part-time basis. The role focuses on compassionate patient registration, accurate data collection, and effective communication with patients and the care team.

You will handle demographic and insurance information, assist with scheduling, and ensure PHI privacy while delivering excellent customer service in a fast-paced ED environment.

Qualifications

• Must have strong customer service skills and professional communication.
• Experience with patient registration and data collection is preferred.
• Knowledge of HIPAA and patient privacy regulations is required.

Responsibilities

• Communicate professionally with patients and staff to ensure high quality customer service.
• Perform patient registration and collect demographic and insurance information accurately.
• Maintain privacy and security of PHI and comply with regulatory requirements.
• Collaborate with the care team to support patient flow and care delivery.

Skills

Customer service

Registration procedures

HIPAA compliance

Education

High school diploma or GED

Tools

EHR systems

Job description

Shenandoah Medical Center is seeking a Patient Access Representative for the Emergency Department on a PRN, part-time basis. The role focuses on compassionate patient registration, accurate data collection, and effective communication with patients and the care team.

You will handle demographic and insurance information, assist with scheduling, and ensure PHI privacy while delivering excellent customer service in a fast-paced ED environment.