Part-Time Parking Ambassador | Mon - Fri 2:30pm -7:30pm

University of Nebraska at Omaha; Omaha (NE); On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Nebraska at Omaha invites applications for a Part-Time Parking Ambassador. This on-campus, customer-facing role operates the entrance booth for parking lot E, greets visitors, and ensures smooth access to campus during events and activities.

Weekday afternoons/evenings, 25 hours per week, with a focus on exceptional service. Ideal candidates have at least one year of customer service experience, basic computer skills, and a valid driver’s license.

Qualifications

• One (1) year of experience in customer service.
• One (1) year of experience with databases, computer programs, and devices.

Responsibilities

• Operate parking booth equipment and controls.
• Greet guests and provide information on parking rules and campus locations.
• Direct guests to alternative parking in overflow situations and issue temporary permits.

Skills

Customer service

Literacy

Computer experience

Mechanical aptitude

Conflict resolution

Education

High School diploma or equivalent

Tools

Databases

Computer programs

Devices

Job description

UNO is Nebraska's public metropolitan research university - auniversity with strong academic values, diverse programs andlearning opportunities, and significant relationships with ourcommunity that facilitate engaged teaching and research.

Part-Time Parking Ambassador | Mon - Fri 2:30pm-7:30pm

Please see Special Instructions for more details.

The University of Nebraska at Omaha is an Equal OpportunityEmployer, committed to preventing and eliminating discriminationagainst employees and prospective employees based on race, color,ethnicity, national origin, sex, pregnancy, sexual orientation,gender identity, religion, disability, age, genetic information,veteran status, marital status, and/or political affiliation. TheUniversity of Nebraska at Omaha does not condone or toleratediscrimination. In support of this policy, the University hasimplemented employment programs to recruit, employ, and promotequalified individuals based solely on their knowledge, skills,abilities and talents. These factors, along with our commitment torecruit, assess and select all candidates/employees usingjob-related criteria, ensure fairness, equal evaluation, andtreatment in our selection decisions and processes.

EEO Statement

The University of Nebraska at Omaha is an Equal OpportunityEmployer, committed to preventing and eliminating discriminationagainst employees and prospective employees based on race, color,ethnicity, national origin, sex, pregnancy, sexual orientation,gender identity, religion, disability, age, genetic information,veteran status, marital status, and/or political affiliation. TheUniversity of Nebraska at Omaha does not condone or toleratediscrimination. In support of this policy, the University hasimplemented employment programs to recruit, employ, and promotequalified individuals based solely on their knowledge, skills,abilities and talents. These factors, along with our commitment torecruit, assess and select all candidates/employees usingjob-related criteria, ensure fairness, equal evaluation, andtreatment in our selection decisions and processes.

Job Title

Part-Time Parking Ambassador | Mon - Fri 2:30pm -7:30pm

Job Grade

PS04H

Division

Business and Finance

College/Dept

Auxiliary Services

Department

Parking Services

Requisition Number

2026-00192

FTE (full-time equivalency)

62.50

Work Schedule

Monday - Friday 2:30 pm -7:30 pm (25Hr/wk)

Does the position provide the opportunity to workRemotely/Telecommuting?

No remote/telecommute opportunity

Appointment Term

12- 12/12 months

Is this position essential personnel according to the inclementweather policy?

No

Pay Information

$15.00 hourly

Pay Schedule

Hourly

FLSA Designation

Non-Exempt

Position Summary

This position in Parking and Transit Services is a public-facingcontact for customer service and is the first point of contact formany visitors, event guests, and visiting dignitaries from both theinternal university system and the external community coming tocampus needing parking for events and activities.
This position is responsible for controlling access to restrictedlots by primarily operating the booth at the entrance of parkinglot E, including using computer equipment, databases, software,mechanical gate controls, surveillance cameras, communicationequipment and informational signage; greeting visitors with parkingreservations to campus, allowing access to restricted parking whenappropriate, and directing visitors to alternative parkinglocations when they do not have a reservation or parking lot volumeforces overflow; collaborating with CEC and other departments andcommunicating with Parking and Transit Manager to determinepotential overflow situations and actions; and, opening up lotspace for bonus day parking for faculty, staff, and students byanalyzing daily lot reservations, determining lot availability andstatus by optimizing and compressing data, and updatingsignage.
This position assists visitors by providing general informationregarding parking for events and activities on campus; by having afamiliar knowledge of campus including building locations, parkingoptions, and parking rules and regulations; by communicatingchanges and resolving discrepancies as needed; by monitoring lotvolume and determining overflow need and activation; and bycollaborating with the Field Supervisor, Parking and TransitManager, and other university departments to provide consistent,professional, and efficient parking service.
This position must function in a hospitable and patient manner;listen attentively to visitor questions and concerns; communicateinformation clearly; resolve difficult situations independently,with empathy and good judgement; and arrive for shifts in apunctual and reliable manner. Skills necessary to perform this jobinclude, literacy, computer experience, customer service skills,mechanical aptitude, and conflict resolution skills.

Job Duties

Responsibility Area

Restricted Lot Access Control

Duties

• Operate parking booth equipment, including computer equipment,databases, software, mechanical gate controls, communicationequipment, and informational signage.
• Greet guests and visitors,providing relevant information regarding parking rules andregulations, campus geography, and event locations.
• Interdepartmental communication as needed to assist guests andvisitors and provide best information available.
• Directing guestsand visitors to alternative parking in overflow situations,providing temporary permits via kiosk codes as needed.
• Work withParking and Transit Manager to determine overflow solutions and tomaximize lot availability.

Percentage Of Time

95

Essential Function

Yes

Responsibility Area

Additional Duties

Duties

• Operate Parking Services vehicle as needed.
• Assist management onadditional duties as assigned.

Percentage Of Time

5

Essential Function

No

Required and Preferred Qualifications

Required Education

• High School Education or equivalent.

Required Experience

• One (1) year of experience in customer service.
• One (1) year of experience with databases, computer programs, anddevices.

Required License/Certification

• Valid driver’s license.

Required Additional Qualifications

NA

Preferred Education

NA

Preferred Experience

• Two (2) years of experience in customer service.
• Two (2) years of experience with databases, computer programs,devices and parking.

Preferred License/Certification

NA

Preferred Additional Qualifications

NA

Compliance Requirements

• Credit Check: No
• Motor Vehicle Licensing Validity Check: Yes
• Pre-employment Physical Request and Assessment: No
• Drug Screen: No

Supplemental Question

1. * Do you have at least one year of customer service experience?
   • Yes
   • No
2. * Do you have at least one year of experience working withcomputer programs, databases, and devices?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter