Part-Time Ops Supervisor: Dispatch & Customer Service

UOH UPS Inc (Ohio); Lexington (VA); On-site; USD 60,000 - 75,000; Full time

Job summary

UPS in the United States is seeking a supervisor who is trained and certified to perform multiple operational roles, supporting flexible schedules and enhanced dispatch performance. You will analyze daily dispatch results, streamline routes, coordinate the operation, and ensure internal and external customer satisfaction while delivering strong service performance.

The role also provides customer service support and ensures smooth execution of procedures.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Streamline routes and coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Provide customer service support (answering messages, concerns, and follow ups) and ensure smooth execution of procedures and management of systems.

Job description

UPS in the United States is seeking a supervisor who is trained and certified to perform multiple operational roles, supporting flexible schedules and enhanced dispatch performance. You will analyze daily dispatch results, streamline routes, coordinate the operation, and ensure internal and external customer satisfaction while delivering strong service performance.

The role also provides customer service support and ensures smooth execution of procedures.