Dispatch Operations Lead

UOH UPS Inc (Ohio); Hermiston (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

UPS in the United States is seeking a Dispatch Supervisor to analyze and plan a center’s daily package dispatch to ensure timely and efficient service performance. You will review data, monitor routes, and drive improvements that reduce costs and improve reliability.

Responsibilities include analyzing reports and trends, identifying training needs, providing feedback, and conducting performance evaluations to resolve issues while fostering teamwork and open communication across shifts.

Qualifications

• Bachelor's Degree or international equivalent.
• Experience analyzing production reports and trends to improve plans.
• Strong communication and collaborative skills.

Responsibilities

• Analyzes the previous day’s production reports and weekly trends to incorporate improvements into future plans.
• Determines employee training needs to produce continuous development plans.
• Provides feedback and support.
• Conducts performance evaluations and resolves individual and group performance issues.
• Supports a collaborative work environment through continuous communication and relationship building.

Skills

Data analysis

Dispatch planning

Team supervision

Communication

Education

Bachelor's Degree

Job description

UPS in the United States is seeking a Dispatch Supervisor to analyze and plan a center’s daily package dispatch to ensure timely and efficient service performance. You will review data, monitor routes, and drive improvements that reduce costs and improve reliability.

Responsibilities include analyzing reports and trends, identifying training needs, providing feedback, and conducting performance evaluations to resolve issues while fostering teamwork and open communication across shifts.