Dispatch & Operations Supervisor

UPS Supply Chain Solutions, Inc.; United States; On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

Dependent Care FSA

Life Insurance & AD&D

Disability Income Protection

Employee Assistance Program

401(k) retirement program

Vacation

Holidays and personal time

Sick leave and family leave as per law

Employee Stock Purchase Program

Job summary

UPS Supply Chain Solutions, Inc. is seeking a supervisor to analyze and plan daily package dispatch, addressing on-call pickups and other operational needs. The role focuses on maximizing service performance and coordinating internal and external customer satisfaction. It is a permanent, full-time position within UPS's logistics network.

The supervisor will facilitate smooth operations and manage systems while supporting customer service activities and communication across teams.

Qualifications

• Must be eligible to work in the U.S.
• Permanent role with full-time employee status
• Equal opportunity employer statement included

Responsibilities

• Analyze and plan the center's daily package dispatch and handle operational service issues.
• Maximize service performance by streamlining routes and coordinating operational needs.
• Provide customer service support including messaging, follow-ups, and issue resolution.

Job description

UPS Supply Chain Solutions, Inc. is seeking a supervisor to analyze and plan daily package dispatch, addressing on-call pickups and other operational needs. The role focuses on maximizing service performance and coordinating internal and external customer satisfaction. It is a permanent, full-time position within UPS's logistics network.

The supervisor will facilitate smooth operations and manage systems while supporting customer service activities and communication across teams.