Part-Time Operations Support Specialist

Federal Express Corporation; Dover (NJ); On-site; USD 25,000 - 34,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and customer service assistant to support hub and station operations. You will handle data entry, filing, calls, and records management while ensuring accurate scans and timely processing.

This role emphasizes attention to detail, multi-tasking in a fast-paced setting, and cooperation with management on audits and loss prevention tasks. Evening AM schedule; pay rate shown; on-site position in New Jersey.

Qualifications

• General business skills including typing, data entry, and use of phone, copier and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills necessary to respond to requests professionally and promptly.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems to support respective areas; compile reports for management.
• Serve as frontline customer service to receive, resolve and/or escalate inquiries.
• Assist with audits and DOT/BCSA-related data retrieval for review.
• Maintain records management tasks including destruction and inventory control.
• Ensure accurate scan statuses and help resolve damaged or misrouted packages.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Phone

Copier

Fax

Job description

Federal Express Corporation is seeking a part-time clerical and customer service assistant to support hub and station operations. You will handle data entry, filing, calls, and records management while ensuring accurate scans and timely processing.

This role emphasizes attention to detail, multi-tasking in a fast-paced setting, and cooperation with management on audits and loss prevention tasks. Evening AM schedule; pay rate shown; on-site position in New Jersey.