Part-Time Operations & Launch Coordinator

Pendmark; San Francisco (CA); On-site; USD 48,000 - 55,000; Part time

Job summary

Pendmark, a San Francisco-based dealer of luxury watches, seeks an Operations Assistant for part-time, in-person work with some remote flexibility. The role is based in San Francisco with a flexible weekly schedule.

Work closely with the founder across operations, administration, and project execution; manage back-office tasks, inventory, payments, and shipping coordination. Ideal candidates are highly organized, detail-focused, discreet with confidential information, and eager to contribute to

Qualifications

• Strong attention to detail and a consistent record of accurate work.
• Comfortable working with numbers, transaction records, spreadsheets, and basic bookkeeping.
• Highly organized and able to manage several active transactions and projects at once.
• Trustworthy and discreet when handling confidential information, financial transactions, and valuable merchandise.
• Careful and methodical when packing, receiving, documenting, and moving fragile high-value items.
• Comfortable learning inventory management software and other straightforward technology tools.
• Interested in marketing, launches, and helping build new business initiatives.
• Clear and responsive written and verbal communication.
• Able to identify problems, investigate discrepancies, and follow through without constant direction.
• Based in or near San Francisco and available for regular in-person work.
• Able to maintain a generally flexible schedule while being present for scheduled deliveries and inventory activity.

Responsibilities

• Prepare, track, and reconcile incoming and outgoing wire transfers against watch purchases, sales, consignment payouts, and related transactions.
• Maintain accurate and current bookkeeping records, transaction documentation, invoices, receipts, and supporting files.
• Match payments to inventory movements and promptly investigate any discrepancies.
• Maintain accurate information in Pendmark’s inventory and consignment software.
• Communicate regularly with Pendmark agents regarding inventory status, transactions, payments, documentation, and consignment activity.
• Develop and maintain clear operational checklists and processes as the business grows.
• Help identify, secure, and set up a small San Francisco office, including coordinating security systems and related vendors.
• Receive incoming watches, confirm package contents, document condition, and update inventory records.
• Securely pack and ship watches using insured, high-value shipping services.
• Ensure that labeling, documentation, tracking, insurance, and chain-of-custody procedures are followed carefully.
• Coordinate carriers, insurance coverage, customs paperwork, delivery exceptions, returns, and other logistics issues.
• Review and reconcile carrier and insurance invoices, identify billing discrepancies, and follow through until errors are resolved.
• Photograph watches for listings and internal records using a clean and consistent standard.
• Assist with marketing initiatives, product and business launches, and the execution of new projects.
• Help organize launch plans, timelines, assets, communications, and follow-up tasks.
• Coordinate with outside partners, contractors, and agents as needed.
• Support content, listings, presentations, research, and other marketing materials.
• Bring curiosity and enthusiasm to testing new ideas and building processes in unfamiliar project areas.
• Provide general operational and administrative support to the founder as priorities evolve.

Skills

Attention to detail

Organized

Numerical literacy

Clear communication

Tools

Inventory software

Job description

Pendmark, a San Francisco-based dealer of luxury watches, seeks an Operations Assistant for part-time, in-person work with some remote flexibility. The role is based in San Francisco with a flexible weekly schedule.

Work closely with the founder across operations, administration, and project execution; manage back-office tasks, inventory, payments, and shipping coordination. Ideal candidates are highly organized, detail-focused, discreet with confidential information, and eager to contribute to