Part-Time Operations Admin, Evening Hub Support

FedEx Group; Portage, Northern (MI, KY); Hybrid; USD 18,000 - 23,000; Part time

Job summary

FedEx is seeking a part-time clerical/administrative associate to support hub and station operations in Kalamazoo, MI. You will handle data entry, filing, calls, and customer inquiries while assisting with quality assurance and loss prevention tasks.

The role requires strong organization, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Evening/outbound shifts are common, with five days per week in the facility.

Qualifications

• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred
• High School Diploma or GED required

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing and answering telephone)
• Review, research and enter data in systems to support respective functional area
• Serve as frontline customer service to receive, resolve and/or escalate inquiries and issues
• Assist with audit activity and data retrieval for review
• Prioritize workflow to maximize same-day delivery and ensure proper package scans and condition

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a part-time clerical/administrative associate to support hub and station operations in Kalamazoo, MI. You will handle data entry, filing, calls, and customer inquiries while assisting with quality assurance and loss prevention tasks.

The role requires strong organization, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Evening/outbound shifts are common, with five days per week in the facility.