Evening Operations Admin — Data & Customer Support (Part-Time)

FedEx Group; Zionsville (IN); On-site; USD 2,066,400 - 2,479,680; Part time

Job summary

Federal Express Corporation is seeking a part-time hub/station operations assistant in Indiana. The role supports clerical and administrative functions across multiple areas, ensuring timely handling of damaged or mis addressed packages and serving as the first point of contact for customers.

The position emphasizes high-quality data entry, timely reporting, and strong customer service in a fast-paced shipping environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• Software skills, including Microsoft Office and web-based applications.
• Customer service skills necessary to effectively respond to requests.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and/or enters data in various systems to support functional area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to receive, solve or elevate inquiries and issues.
• Assists with BCSA audit activity by retrieving data/files for review.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time hub/station operations assistant in Indiana. The role supports clerical and administrative functions across multiple areas, ensuring timely handling of damaged or mis addressed packages and serving as the first point of contact for customers.

The position emphasizes high-quality data entry, timely reporting, and strong customer service in a fast-paced shipping environment.