Part-Time Onsite Gate Attendant — Security & Customer Care

Hertz; Kailua, Northern (HI, KY); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Career growth opportunities

Paid training

Medical, Dental, & Vision after 30days

Up to 40% off Hertz rentals

Job summary

Hertz is hiring a part-time onsite Exit Gate Attendant in Kailua-Kona, HI. You will greet customers, collect rental information, verify IDs and asset tags, and ensure security of the location while supporting smooth vehicle flow.

Minimum 1 year of customer service and security experience is preferred. You must be able to write clearly, follow directions in English, and use standard rental procedures and sales techniques when appropriate.

Qualifications

• Minimum 1 year customer service and security experience preferred.
• Ability to manage stressful and unusual situations with good customer relations.
• Strong organizational skills and ability to write clearly.
• Ability to understand and follow oral and written directions.
• Ability to speak and understand English.
• Car rental product knowledge with sales techniques when required.
• Proficient data entry and typing.
• Ability to operate radio, security and computer equipment.
• Ability to process paperwork according to policies and procedures.

Responsibilities

• Greet customers and complete rental information by scanning and checking the rental agreement.
• Provide optional sales items, using approved sales techniques to disclose rates and obtain signatures.
• Maintain location security to mitigate theft of assets; monitor the lot and manage vehicle movement.
• Assist customers with directions and resolve rental contract or vehicle issues.
• Manually log and release vehicles during system outages.
• Perform related duties as required.

Skills

Customer service

Security

Attention to detail

Written communication

English

Sales techniques

Data entry

Equipment operation

Documentation

Job description

Hertz is hiring a part-time onsite Exit Gate Attendant in Kailua-Kona, HI. You will greet customers, collect rental information, verify IDs and asset tags, and ensure security of the location while supporting smooth vehicle flow.

Minimum 1 year of customer service and security experience is preferred. You must be able to write clearly, follow directions in English, and use standard rental procedures and sales techniques when appropriate.