Onsite Exit Gate Attendant

Hertz; Kailua, Northern (HI, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Holiday Pay

Career growth opportunities

Paid Training

Medical, Dental, & Vision after 30d

Up to 40% off Hertz rentals

Job summary

Hertz is seeking an Exit Gate Attendant in Kailua-Kona, HI to join our on-site security team. Local candidates only; you will greet customers, complete rental information, and verify vehicle movements at the gate using handheld equipment.

Earn an hourly rate of $17.00 plus commission, with a $1,000 sign-on bonus paid in two installments. Benefits include weekly pay, paid training, and medical options after 30 days. Prior customer service and security experience is preferred.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 1 year of customer service and security experience preferred.

Responsibilities

• Greet customers and complete rental information by scanning and checking the rental agreement using the handheld unit.
• Provide optional sales items as directed by management while disclosing rates, terms and conditions and obtaining signatures.
• Maintain location and company security measures to mitigate theft of assets; monitor the lot and ensure smooth vehicle exit through the security gate.
• Assist customers with directions and resolve rental contract and vehicle issues.
• Manually log and release vehicles from the lot during computer outages or unavailability.
• Perform related responsibilities as required or assigned.

Skills

Customer service

Security awareness

Attention to detail

English proficiency

Sales techniques

Data entry

Education

High School Diploma or Equivalent

Job description

Local Candidates Only

Onsite Location Address: 73-104 Aulepe St, Kailua-Kona, HI 96740

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!

What You’ll Get:

• Hourly Rate is $17.00 + Commission.
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental

As an Exit Gate Attendant your general responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Educational Background:

• High School Diploma or Equivalent

Professional Experience:

• Minimum 1 year customer service and security experience preferred

Knowledge/Skills:

• Ability to manage stressful and unusual situations while maintaining good customer relations
• Good organizational skills with the ability to write clearly and concisely
• Ability to understand and follow oral and written directions
• Ability to speak and understand English
• Car rental product knowledge and ability to use effective and approved sales techniques, as required
• Ability to type and perform accurate data entry
• Ability to operate radio, security and computer equipment
• Ability to process all paperwork according to policies and procedures