Onsite Exit Gate Attendant Part Time

Hertz; Kailua, Northern (HI, KY); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Career growth opportunities

Paid training

Medical, Dental, & Vision after 30days

Up to 40% off Hertz rentals

Job summary

Hertz is hiring a part-time onsite Exit Gate Attendant in Kailua-Kona, HI. You will greet customers, collect rental information, verify IDs and asset tags, and ensure security of the location while supporting smooth vehicle flow.

Minimum 1 year of customer service and security experience is preferred. You must be able to write clearly, follow directions in English, and use standard rental procedures and sales techniques when appropriate.

Qualifications

• Minimum 1 year customer service and security experience preferred.
• Ability to manage stressful and unusual situations with good customer relations.
• Strong organizational skills and ability to write clearly.
• Ability to understand and follow oral and written directions.
• Ability to speak and understand English.
• Car rental product knowledge with sales techniques when required.
• Proficient data entry and typing.
• Ability to operate radio, security and computer equipment.
• Ability to process paperwork according to policies and procedures.

Responsibilities

• Greet customers and complete rental information by scanning and checking the rental agreement.
• Provide optional sales items, using approved sales techniques to disclose rates and obtain signatures.
• Maintain location security to mitigate theft of assets; monitor the lot and manage vehicle movement.
• Assist customers with directions and resolve rental contract or vehicle issues.
• Manually log and release vehicles during system outages.
• Perform related duties as required.

Skills

Customer service

Security

Attention to detail

Written communication

English

Sales techniques

Data entry

Equipment operation

Documentation

Job description

Local Candidates Only

Onsite Location Address: 73-104 Aulepe St, Kailua-Kona, HI 96740

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!

What You’ll Get:

• Hourly Rate is $17.00
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental

As a Part Time Onsite Exit Gate Attendant yourgeneral responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Professional Experience:

• Minimum 1 year customer service and security experience preferred

Knowledge/Skills:

• Ability to manage stressful and unusual situations while maintaining good customer relations
• Good organizational skills with the ability to write clearly and concisely
• Ability to understand and follow oral and written directions
• Ability to speak and understand English
• Car rental product knowledge and ability to use effective and approved sales techniques, as required
• Ability to type and perform accurate data entry
• Ability to operate radio, security and computer equipment
• Ability to process all paperwork according to policies and procedures