Part-Time On-Site Vehicle Operations Specialist

Trucking People; Baltimore (MD); On-site; USD 23,000 - 32,000; Part time

Job summary

Trucking People in Baltimore, MD is hiring an Operations Support Associate to assist customers, prepare rental vehicles, and keep daily operations running smoothly. Schedule is Mon, Tue, Thu, Fri, 8:30 AM–4:00 PM for an 11-week assignment, on-site only.

The role emphasizes customer service, hands-on vehicle prep, and reliable team collaboration. Ideal candidates have at least 1 year of in-person customer service experience, a valid driver's license, and a willingness to work in a fast-paced

Qualifications

• At least 1 year of in-person customer service experience.
• Valid unrestricted driver’s license and eligible for vehicle insurance policy.
• Strong communication and customer service skills.
• Ability to de-escalate challenging situations and work with a team.

Responsibilities

• Assist customers with rental check-in, vehicle assignments, and returns.
• Prepare vehicles by cleaning, fueling, inspecting, and installing telematics equipment and license plates.
• Maintain accurate vehicle compliance documents and operational records.
• Organize the vehicle lot and coordinate vehicle transportation.
• Report vehicle concerns, operational challenges, and system issues.
• Communicate clearly with customers, on-site staff, and remote support teams.

Skills

Customer service

Communication

Problem-solving

De-escalation

Teamwork

Job description

Trucking People in Baltimore, MD is hiring an Operations Support Associate to assist customers, prepare rental vehicles, and keep daily operations running smoothly. Schedule is Mon, Tue, Thu, Fri, 8:30 AM–4:00 PM for an 11-week assignment, on-site only.

The role emphasizes customer service, hands-on vehicle prep, and reliable team collaboration. Ideal candidates have at least 1 year of in-person customer service experience, a valid driver's license, and a willingness to work in a fast-paced