Part-Time On-Site Shelter Safety & Services Advocate

Hope The Mission; Lancaster (CA); On-site; USD 18,000 - 30,000; Part time

Job summary

Hope the Mission in Lancaster, CA seeks a Part-Time Client Services Monitor to help keep participants safe, support daily operations, and uphold community standards in Interim Housing programs. The role is on-site, requiring reliable presence and compassionate service.

You will perform duties from facility sanitation to participant safety, documentation, and shift coordination, reporting to the Program Manager. The job emphasizes trauma-informed care, professionalism, and teamwork.

Qualifications

• High school diploma or GED required.
• Experience in homeless services or shelter operations preferred.
• Understanding of trauma-informed care and harm reduction preferred.

Responsibilities

• Maintain facility cleanliness and sanitation across all areas.
• Conduct wellness checks each shift to ensure safety.
• Monitor participant movement and site activity for safety.
• Complete DARs and HMIS documentation as applicable.
• Support shift pass-downs and incident reporting procedures.
• Provide direct, respectful assistance and connect to staff/resources.
• Assist with transportation and basic operational duties as needed.

Skills

Observation skills

Trauma-informed communication

Professional boundaries

Documentation skills

Policy adherence

Teamwork and communication

Computer & email basic skills

Integrity and mission alignment

Community relationships

Calm decision-making

Education

High school diploma or GED

Job description

Hope the Mission in Lancaster, CA seeks a Part-Time Client Services Monitor to help keep participants safe, support daily operations, and uphold community standards in Interim Housing programs. The role is on-site, requiring reliable presence and compassionate service.

You will perform duties from facility sanitation to participant safety, documentation, and shift coordination, reporting to the Program Manager. The job emphasizes trauma-informed care, professionalism, and teamwork.