Part-time on-call Travel Scheduling Agent

Dentrust Optimized Care Solutions; Pipersville (PA); Hybrid; USD 25,830 - 41,328; Part time

Job summary

A health care solutions provider is seeking a Part-time On-Call Travel Scheduling Agent to manage travel arrangements for clients. Responsibilities include booking flights and accommodations, providing exceptional customer service, and maintaining accurate travel records. Ideal candidates will have proficiency in Microsoft Office Suite and experience with travel management software such as Concur. The position requires flexibility to work evenings and weekends as needed. Competitive hourly rate based on experience is offered.

Qualifications

• Minimum of 1 year proficiency in Microsoft Office Suite.
• Preferred experience managing travel arrangements in a corporate setting.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Ability to work nights and weekends as needed.

Responsibilities

• Manage and book all aspects of travel arrangements for clients.
• Utilize company approved travel platforms to ensure compliance with policies.
• Provide exceptional customer service to clients regarding their travel arrangements.
• Provide exceptional customer service to clients.
• Maintain accurate records of all travel bookings, expenses, and reimbursements.
• Communicate with vendors to ensure clients' needs are met.

Skills

Microsoft Office Suite proficiency

Exceptional attention to detail

Excellent communication skills

Customer service skills

Ability to prioritize tasks

Tools

Concur

Paylocity

Job description

Part-time On-Call Travel Scheduling Agent

We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location health services across many sectors. Our mission is to improve health outcomes for schools, the military, government agencies, correctional facilities and corporations worldwide by removing barriers, adding value, and providing access to high-quality care.

We are seeking a highly organized and detail-oriented on-call Travel Scheduling Agent to join our team and provide coverage on evenings and weekends. You will be responsible for managing all aspects of travel arrangements for our clients, including flights, accommodations, ground transportation, and other travel-related services. The ideal candidate will have experience using Concur or other travel management software, as well as exceptional communication and customer service skills.

Responsibilities

• Manage and book all aspects of travel arrangements for clients, including flights, accommodations, ground transportation, and other travel-related services.
• Utilize company approved travel platforms to ensure all travel arrangements meet company policies and procedures.
• Monitor flight itineraries and make necessary changes to ensure timely and efficient travel.
• Provide exceptional customer service to clients, addressing any questions or concerns they may have regarding their travel arrangements.
• Maintain accurate records of all travel bookings, expenses, and reimbursements.
• Communicate with vendors to ensure clients' needs are met during travel.

Requirements

• Minimum of 1 year proficiency in Microsoft Office Suite
• Preferred experience managing travel arrangements in a corporate setting
• Exceptional attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and prioritize tasks in a fast-paced environment
• Ability to work nights and weekends as needed

On-Call Hours

• Monday–Thursday: 8:00p.m. – 10:00 p.m. EST
• Friday: 5:00 p.m. – 11:00 p.m. EST
• Saturday: 8:00 a.m. – 6:00 p.m. EST
• Sunday: 8:00 a.m. – 2:00 p.m. EST

Timekeeping

• Please clock in and out in Paylocity using the correct rate code.
• If you miss a clock-in/out, follow the steps outlined in Paylocity training to make the corrections which will be reviewed and approved by your manager.

IT Access

• IT will install remote software on Travel Coordinator laptops to verify work performed.

Location: Lawrenceville, NJ

Salary: $18.75-$30.00 per hour