Client Care Coordinator (Travel)

Livetripexperience; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Comprehensive training

Remote teamwork

Job summary

Livetripexperience is seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision and care.

Ideal candidates are detail-oriented, strong communicators, self-motivated, proficient with Google Workspace and CRMs, and passionate about helping others explore the world. We offer remote work with flexibility and comprehensive training.

Qualifications

• Detail-oriented with focus on dates, names, and travel requirements.
• Strong communicator able to explain travel information clearly.
• Self-motivated to work remotely and manage your own workflow.
• Proficiency with digital tools (Google Workspace, CRMs, etc.).
• Passion for the travel industry and helping others explore.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Proficiency with digital tools

Tools

Google Workspace

CRMs

Job description

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.


• Manage administrative tasks related to booking confirmations, cancellations, and refunds.


• Ensure all client data and itinerary details are accurate and up to date.


• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.


• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.


• Strong Communicator: You can explain complex travel information simply and clearly.


• Self-Motivated: You thrive in a remote environment where you manage your own workflow.


• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.


• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.


• A collaborative culture that values your input.


• Full training provided to ensure your success.