Part-Time Office Assistant — Student & Community Support

McHenry County College; Crystal Lake (IL); On-site; USD 20,664 - 26,174; Part time

Job summary

McHenry County College in Crystal Lake, IL is seeking an Office Assistant to support the Adult Education department with administrative tasks and exceptional customer service. This role handles intake, testing processes, and coordination to ensure the office runs smoothly.

Responsibilities include assisting students, community members, and staff by phone, email, and in person; supporting instructors with materials; scheduling and enrollment outreach; and managing files and testing logistics

Qualifications

• High School Diploma or equivalent required.
• Bilingual abilities in English and another language preferred.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Assist on phone, in person, email, and web conferencing with general questions.
• Support instructors with technology, supplies, and course materials.
• Schedule appointments and contact students for enrollment and retention.
• Refer students to other Adult Education staff when needed.
• Prepare test equipment, materials, forms, and files for testing.
• Help students with registration, intake, and orientation processes.
• Perform clerical duties and manage files; enter IT/facilities tickets.
• Collaborate with staff and vendors; provide backup during absences.

Skills

Customer service

Microsoft Office

Administrative support

Communication skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

McHenry County College in Crystal Lake, IL is seeking an Office Assistant to support the Adult Education department with administrative tasks and exceptional customer service. This role handles intake, testing processes, and coordination to ensure the office runs smoothly.

Responsibilities include assisting students, community members, and staff by phone, email, and in person; supporting instructors with materials; scheduling and enrollment outreach; and managing files and testing logistics