Part-Time Office & Admin Specialist

American Plumbing Heating & Air; California; Presencial; USD 23.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid holidays

Sick days

1 week paid vacation after 1 year

Raises with performance

Descripción de la vacante

American Plumbing Heating & Air is seeking a friendly, professional individual with strong customer service and phone skills for a part-time office position. The role requires at least 3 years of verifiable call-taking/office experience and proficiency with MS Word and Excel.

You will handle calls, scheduling, data entry, and basic administrative duties in a fast-paced environment. Responsibilities include resolving customer issues, coordinating daily operations, maintaining AR records, and

Formación

• Minimum of 3 years of verifiable call taking/office experience.
• Proficiency in MS Word and Excel.
• Strong communication and organizational skills.
• Ability to work with minimal supervision and be self-motivated.
• Accurate recording, compiling and organizing information; good writing.

Responsabilidades

• Answering phones, dispatching, scheduling, data entry, and other office duties.
• Identify, investigate and resolve customer issues promptly with good service principles.
• Maintain accounts receivable and periodically contact customers for payment.
• Coordinate and communicate to support efficient daily operations.
• Set up appointments with clients and maintain professional client relations.
• File, organize, and complete administrative tasks; generate written reports on request.
• Organize and prioritize work assignments; process payroll documents and timekeeping records.
• Maintain basic computer skills and emails; manage multiple tasks.

Conocimientos

Customer service

Phone handling

Multitasking

Data entry

Office administration

Communication

Scheduling

Documentation

Herramientas

MS Word

MS Excel

Descripción del empleo

American Plumbing Heating & Air is seeking a friendly, professional individual with strong customer service and phone skills for a part-time office position. The role requires at least 3 years of verifiable call-taking/office experience and proficiency with MS Word and Excel.

You will handle calls, scheduling, data entry, and basic administrative duties in a fast-paced environment. Responsibilities include resolving customer issues, coordinating daily operations, maintaining AR records, and