Front Desk & Admin Specialist — Family-Run Plumbing

Advance Plumbing and Heating Supply Company; Walled Lake (MI); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Advance Plumbing & Heating Supply Company is seeking a friendly Receptionist to join our team. You will be the first point of contact for customers, handling calls and walk-ins and performing essential administrative tasks related to invoices, receipts, mail, and shipping information.

Requirements include being 18 years or older, a High School Diploma or GED, and basic experience with Microsoft Office and multi-line phone systems.

Qualifications

• Minimum of high school diploma or GED.
• Prior customer service or front-desk experience preferred.
• Experience handling multi-line phone systems is a plus.

Responsibilities

• Answer phone calls and direct to relevant parties.
• Direct walk-in customers to appropriate staff.
• Collect invoices and receipts; verify accuracy.
• Sort and file posted and outstanding invoices.
• Perform general administrative tasks (mail, filing, shipping info).
• Assist with organizing office supplies and events as needed.

Skills

Customer service

Phone system familiarity

Microsoft Office

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

Advance Plumbing & Heating Supply Company is seeking a friendly Receptionist to join our team. You will be the first point of contact for customers, handling calls and walk-ins and performing essential administrative tasks related to invoices, receipts, mail, and shipping information.

Requirements include being 18 years or older, a High School Diploma or GED, and basic experience with Microsoft Office and multi-line phone systems.