Part time night auditor

Dhillon Co.; Boise (ID); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

GREAT part time positions for students

11pm-7am

Job summary

Dhillon Co. is seeking a friendly Front Desk Agent to deliver exceptional guest service at our Boise hotel. You will handle check-in/check-out, issue keys, process payments, and coordinate with housekeeping to maintain room availability.

You will answer questions by phone, email, or in person, describe room features, and uphold health and quality standards while maintaining a positive attitude in challenging situations.

Qualifications

• Friendly and outgoing personality.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of other languages is a plus.
• Computer literacy.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Monitor the maintain knowledge of hotel operations and activities
• Take reservations and answer questions via phone, email, and in-person
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms
• Ensure compliance with health and quality standards

Skills

Friendly personality

Hospitality knowledge

English proficiency

Computer literacy

Customer-focused

Physical ability to lift

Job description

Benefits:

• Employee discounts
• Training & development

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• GREAT part time positions for students!
• 11pm-7am

Job Summary

We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

• Monitor the maintain knowledge of hotel operations and activities
• Take reservations and answer questions via phone, email, and in-person
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms
• Ensure compliance with health and quality standards

Qualifications

• Friendly and outgoing personality
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of other languages is a plus
• Computer literacy
• Able to resolve issues with a customer-focused orientation
• Able to lift 30 pounds