Part-Time Night Audit Front Desk Agent - Guest Services

Home2 Suites by Hilton; Pearland (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Home2 Suites by Hilton in Pearland, TX seeks a Front Desk Night Audit to welcome guests, handle check-in/out, and address inquiries with professionalism. This part-time, on-site role requires overnight availability and coordination with housekeeping and maintenance to ensure lobby standards and guest safety.

Responsibilities include answering calls, processing reservations, posting charges, balancing daily transactions, and preparing end-of-day reports.

Qualifications

• Experience in hospitality customer service is preferred.
• Ability to handle inbound calls, reservations, and guest inquiries.
• Basic math and computer skills are required (POS and PMS).
• Willingness to work overnight, weekends, and holidays as needed.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Answer phone calls, process reservations, and post charges.
• Balance and verify daily transactions; prepare end-of-day financial reports.

Skills

Customer service

Phone etiquette

Communication

Attention to detail

Night shift availability

Reliability

Education

High school diploma or equivalent

Tools

POS systems

PMS

Reservations system

Job description

Home2 Suites by Hilton in Pearland, TX seeks a Front Desk Night Audit to welcome guests, handle check-in/out, and address inquiries with professionalism. This part-time, on-site role requires overnight availability and coordination with housekeeping and maintenance to ensure lobby standards and guest safety.

Responsibilities include answering calls, processing reservations, posting charges, balancing daily transactions, and preparing end-of-day reports.