Part-Time Hotel Night Auditor — Guest-Focused & Flexible

Commonwealth Hotels; Houston (TX); On-site; USD 19,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Next day pay

Flexible spending accounts

Vacation time

Personal days

Holiday pay

Hotel discounts

Online training

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Commonwealth Hotels in Houston seeks a Part-Time Night Auditor/Overnight Front Desk Agent to welcome guests during late hours and manage reservations with professionalism.

The role emphasizes guest service, accuracy in payment processing, and coordination with other hotel departments to ensure a seamless stay. Prior hospitality experience is preferred. Weekend and holiday availability is expected.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer-facing roles preferred.
• Familiarity with PMS or reservation systems is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Assist guests with check-in/check-out in a friendly, efficient manner.
• Manage reservations, changes, and cancellations accurately.
• Respond to guest inquiries and special requests promptly and professionally.
• Process payments, deposits, and refunds in accordance with hotel policy.
• Coordinate with housekeeping and maintenance to address guest needs.
• Provide information about hotel services, local attractions, and transportation options.
• Upsell rooms and hotel services to enhance guest experience.
• Maintain accurate records in the PMS and ensure security protocols.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

PMS software

Job description

Commonwealth Hotels in Houston seeks a Part-Time Night Auditor/Overnight Front Desk Agent to welcome guests during late hours and manage reservations with professionalism.

The role emphasizes guest service, accuracy in payment processing, and coordination with other hotel departments to ensure a seamless stay. Prior hospitality experience is preferred. Weekend and holiday availability is expected.