Part-Time Museum Visitor Services Associate

Heinz History Center; Pittsburgh (Allegheny County); On-site; USD 20,664 - 27,552; Part time

Job summary

A prominent museum in Pittsburgh is seeking a part-time Visitor Services Associate to enhance the customer experience. Responsibilities include managing admissions and sales, guiding visitors, and ensuring a welcoming atmosphere. Ideal candidates will possess exceptional communication skills, a high school diploma, and prior experience in customer service. This role demands physical stamina for a dynamic working environment and requires weekend availability.

Qualifications

• At least two years of work experience in retail, customer service, hospitality, or similar work settings.
• Some physically demanding activities, including lifting and standing.
• PA Act 33/34 clearance required.

Responsibilities

• Support the operation of the Museum Shop, Admissions Desk, and History Center café.
• Greet and direct visitors, ensuring a high-quality experience.
• Handle sales and reconciliations for shop/admissions/café revenues.

Skills

Exceptional communication skills

Customer service expertise

Ability to manage multiple tasks

Friendliness and outgoing demeanor

Education

High School diploma or equivalent

Job description

A prominent museum in Pittsburgh is seeking a part-time Visitor Services Associate to enhance the customer experience. Responsibilities include managing admissions and sales, guiding visitors, and ensuring a welcoming atmosphere. Ideal candidates will possess exceptional communication skills, a high school diploma, and prior experience in customer service. This role demands physical stamina for a dynamic working environment and requires weekend availability.