Museum Experience Ambassador (Guest Services)

Mattress Factory; Pittsburgh (Allegheny County); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Training & development

Job summary

The Mattress Factory in Pittsburgh, PA, is seeking a part-time Visitor Experience Associate. In this role, you will enhance the visitor experience through excellent customer service, manage ticket sales, and maintain cleanliness in all public areas.

The ideal candidate should possess strong communication skills and enjoy working as part of a team in a vibrant museum environment. A commitment to welcoming guests and ensuring a positive atmosphere is crucial.

Qualifications

• Experience working as part of a guest service team, preferably in a museum or cultural setting.
• Excellent verbal and interpersonal communications skills.
• Must be able to traverse all areas of campus, including buildings which require the use of stairs.

Responsibilities

• Provide excellent customer service to enhance the visitor experience.
• Perform light housekeeping to maintain cleanliness in public areas.
• Sell tickets and assist guests at the front desk.

Skills

Guest service experience

Excellent verbal communication

Interpersonal skills

Collaborative attitude

Job description

The Mattress Factory in Pittsburgh, PA, is seeking a part-time Visitor Experience Associate. In this role, you will enhance the visitor experience through excellent customer service, manage ticket sales, and maintain cleanliness in all public areas.

The ideal candidate should possess strong communication skills and enjoy working as part of a team in a vibrant museum environment. A commitment to welcoming guests and ensuring a positive atmosphere is crucial.