Museum Guest Services Associate - Part-Time

Houston Museum of Natural Science; Houston (TX); On-site; USD 16,531; Part time

Benefits offered by this job

Free individual-level HMNS Membership

Free admission to museum facilities

Discounted programming

Free staff parking

Flexible scheduling

Daytime work hours

Job summary

A renowned science museum in Houston is seeking a Customer Service Representative for its Visitor Services Department. This part-time, hourly role requires individuals to assist guests with ticketing, provide exhibit information, and maintain a welcoming atmosphere. Ideal candidates are enthusiastic, dependable, and possess strong communication skills, with a passion for science and history. Work hours are flexible, including nights and weekends. The position offers the chance to work in various museum venues and engaging with diverse audiences.

Qualifications

• At least 16 years of age.

Responsibilities

• Greet and assist guests throughout the museum.
• Explain ticketing and venue information to visitors.
• Manage guest interactions at various museum locations.
• Ensure a welcoming environment for guests.
• Sell ticket upgrades and handle transactions.

Skills

Bilingual (Spanish/English)

Interpersonal and communication skills

Adaptability to fast-paced environment

Customer service skills

Interest in science and history

Proven punctuality and attendance

Job description

A renowned science museum in Houston is seeking a Customer Service Representative for its Visitor Services Department. This part-time, hourly role requires individuals to assist guests with ticketing, provide exhibit information, and maintain a welcoming atmosphere. Ideal candidates are enthusiastic, dependable, and possess strong communication skills, with a passion for science and history. Work hours are flexible, including nights and weekends. The position offers the chance to work in various museum venues and engaging with diverse audiences.